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X to open Trust and Safety headquarters in Austin, Texas, focusing on content moderation

 

 

In a report by Bloomberg, X has confirmed that it will be opening a new Trust and Safety office in Austin, Texas to focus on content moderation on the platform. The team will be focusing on CSE content primarily and will be the first team that has been set up by Musk since he took over and promptly fired the previous team from Twitter.

Elon Musk was not afraid of laying off staff when he first took over the social media platform back in November 2022, and this move comes as CEO Linda Yaccarino faces a hearing with the U.S Senate Judiciary Committee on how platforms such as X (formerly Twitter) aim to protect children who access it.

The hearing on 31st January 2024 will call on CEOs from many social media companies, including Discord, Meta, Snap, and TikTok, and effectively states that social media companies have failed to police themselves and congress now must take action and introduce legislation to protect children.

The legislation, which was first proposed in a hearing in February 2023, reported multiple bipartisan bills including:

Bloomberg also reported that X’s Head of Business Operations, Joe Benarroch, said that the Trust and Safety team would also help with other types of content moderation such as hate speech, spam, and fraud, not just limiting their roles to the primary focus of the department.

Source: Bloomberg

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